FAQs
Where are you located?
We're a US-based company (located in Pflugerville, Texas), and every order is printed in the USA by our print partners in Florida and Texas.
Do you ship internationally?
Not yet. Right now we ship within the United States only, and we're working on reaching more countries soon. Check our shipping policy for rates and delivery times.
Will I get a tracking number for my order?
Yes! As soon as your order ships, we'll email you a tracking number so you can follow your package all the way to your door.
What materials are your products made of?
We use high-quality fabrics that feel soft on the skin and hold up wash after wash. Exact materials vary by item - you'll find the full details on each product page.
What if I need a return or there's a problem with my order?
We offer returns and exchanges for 30 days after your order, or 60 days if it’s during the Christmas season in December.
If your order didn’t arrive when expected, you received the wrong item, or there’s a misprint or other problem, please contact us right away at support@prideandpedantry.com or fill out our contact form. We’ll be happy to send you a new product or offer a refund and you won’t have to send anything back. We pride ourselves on great customer service so don’t hesitate to let us know of any issues!
If there’s not a problem, but you’d like a size exchange or changed your mind and would like to return the product, that’s ok. Please let us know. You’ll need to pay for return shipping, but we’d be happy to make the exchange or issue a refund as soon as we receive your return. Please contact us first to start the return process.